As many as 50% of live chats end up being forwarded to the call center… with the customer having to explain everything again! In these cases live chat systems are yet another obstacle prolonging resolution times. Not so with our Live Chat! The customer or chat agent can instantly elevate the chat to a call to explain better. Customer’s query with history can be shared with other team members for their feedback to resolve issues faster. And it’s not just live chat or voice - handle your WhatsApp, Facebook and SMS messages from the same interface. Get live chat for your business without paying $20 per user per month!
Let us help you with the technology that makes it possible to advance towards success.