WHY PARTNER WITH FINESTVOIP?
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Local expertise, global reach Benefit from our all-day technical support. Get peace of mind knowing you are backed by a dedicated team of specialists.
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Tailored onboarding & support We guide you from requirements gathering and planning to installation, integration, and ongoing maintenance.
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Scalable for growth Whether a small team or enterprise-grade, start simply and expand as your business evolves.
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Local Expertise, Global Reach We are proud Platinum Partners of 3CX; that means access to global resources network, and international VoIP solutions.
Why CHOOSE US?
Unified Communications That Work
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All‑in‑one PBX platform Voice, video, live chat, SMS, WhatsApp and Facebook messaging integrated in a single system, with no hidden fees.
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Break Free from Per-User Pricing Enjoy one annual flat rate—unlimited extensions, apps, and call features—with no surprise add-ons.
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Work anywhere Includes native apps for Windows, macOS, iOS, Android, plus web access for ultimate mobility
Productivity Boosters
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HD video conferencing Host meetings attendees from 25 up to 250 participants —no download needed.
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Smart integrations Sync with Google Workspace, Microsoft 365, CRM systems, and KYC tools to streamline workflows.
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Live chat, callback & SMS Engage website visitors live, escalate chats to voice/video calls, and manage inbound texts efficiently.
BUILT FOR CALL CENTERS
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Professional call handling Includes queues, ring groups, IVR, hunt groups, voicemail‑to‑email, and more.
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Advanced analytics Call recording, wallboards, switchboards, detailed reports—and AI‑powered insights into sentiment and trends.
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Optimize agent performance Tools like listen‑in, whisper, call back, SLA alerts, and speech transcription enable high-quality customer service.
Flexible & Secure Deployment
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Open‑standard Utilizes SIP and WebRTC, compatible with most IP phones, softphones, and SIP trunk providers.
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Your choice of hosting Deploy on‑premises (Windows/Linux), in your private cloud, or rely on our fully managed hosting.
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Robust security Industry‑grade encryption, built‑in SBC for smoother remote access, and trusted by 350,000+ organizations worldwide.
Plan & PRICING
Our FULL COVER PLAN is our utmost feature. As low as $19.99/agent, you can enjoy of all the features of any VoIP provider, plus Unlimited File-sharing, Integration with your preferred CRM and a top-market Customer Service, provided by our excellent team of representatives
Have a question? Call (888) 666-1014
FULL COVER PLAN
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Auto call recording
Record inbound and outbound calls for individual users or inbound calls for departments. You can easily play back and download recordings anytime-or turn off the recording feature at your convenience. Call logs allow you to view the name of the caller, the number, or extension dialed, as well as the time, date, and duration of the call.
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Advanced call monitoring and handling
Advanced call monitoring with whisper and barge allows managers or agents to discreetly listen in on calls in real time, whisper coaching and feedback, engage in the conversation, and even take over calls.
- Integration with +300 apps and CRMs
- SMS and MMS
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IVR
Interactive Voice Response (IVR) allows you to automate complex tasks and repetitive tasks to reduce employee burden by performing actions based on the answers of the caller through the telephone keypad or their voice response.
- Unlimited File-Sharing
Our Process
Simple. Strategic. Seamless.
We begin by listening. Our team works closely with you to understand your current communication setup, your business goals, and your budget. Whether you're upgrading from a legacy phone system or starting from scratch, we assess your needs to recommend the right features, devices, and deployment options.
Once we’ve identified your requirements, we design a tailored VoIP solution just for you. This includes mapping out your network infrastructure, selecting the appropriate 3CX license, integrating with your existing tools (CRM, helpdesk, etc.), and choosing between cloud-hosted, on-premise, or hybrid deployment.
Now it’s time to bring it to life. Our experts handle full system installation, setup, and configuration. We provide hands-on staff training to ensure your team is confident and productive from day one. Post-launch, we remain available with responsive support and proactive maintenance to keep your communication running smoothly.
